904-783-0008
904-800-6389
At Injury Care Centers, our team understands how overwhelming it can be to recover from an injury after an accident. Whether you've experienced a fall, a workplace lifting injury, a car collision, or something unexpected, our focus is on helping you recover and regain your quality of life. We know that accidents can happen anywhere, and the right care and understanding of what comes next make a difference.
Our Orange Park team specializes in treating pain and injuries from accidents of all kinds. From your first visit, we work together to assess your situation, listen to your concerns, and guide you through your treatment options. We want you to feel supported and informed at every step.
We also understand that the system can be confusing, insurance rules, paperwork, and knowing where to turn next. Our team helps you navigate these challenges, making sure you know what to expect, who is involved in your care, and what needs to happen for your recovery to move forward.
If you or a loved one need care after an accident in Orange Park, don’t wait. Reach out to our team at Injury Care Centers today, walk in on weekdays, or call us to find out how we can help you start the path to recovery.
An accident doctor evaluates and treats injuries that come from an identifiable event, as distinct from pain that built up gradually. That difference matters more than it sounds, because an injury with a moment attached to it can be examined against the mechanics of that moment.
We want to know what your body was doing when it happened. What you were holding, which direction the force came from, whether you were braced, whether your grip failed or your foot slipped, and how you landed. Those details narrow the list of likely injuries before anyone touches you, and they are the part people forget within a week.
Where the accident happened matters just as much, for a different reason. A crash, a fall at work, and a fall in a supermarket each run into a different system for paying the bills. And each of those systems has its own rules about who is allowed to treat you.
That last point is what most of this page is about. The medicine barely changes. The paperwork changes enormously, and getting it wrong at the start is expensive.
Different accidents load the body differently, and the resulting injuries cluster in ways worth naming.
We treat crash injuries alongside all of these, and plenty of ongoing pain with no accident behind it. The full range is on our injury clinic page.
Your employer or their insurance carrier does. Under Florida workers’ compensation law, the carrier selects the authorized treating physician, and you generally have to treat with that provider for the care to be covered. Choosing your own doctor and expecting the carrier to pay is not how the system works.
That comes as a surprise to almost everybody, and it is the most common reason a work-injured patient ends up with a bill they were not expecting.
There is a route to a different doctor, and it is specific.
Under Fla. Stat. s. 440.13(2)(f), on written request, the carrier must give you one opportunity to change physicians during treatment for any one accident.
The carrier then has to authorize an alternative physician who is not professionally affiliated with the previous one, within five days of your request. If it fails to provide the change, you may select the physician yourself.
Three details in that paragraph do real work. The request has to be in writing, which means an email or a letter and not a phone call you will later be unable to prove. It is one change per accident, not one per disagreement. And the five-day clock runs against the carrier.
How does the one-time change of physician work in Florida?
Fla. Stat. s. 440.13(2)(f) requires the carrier, on written request, to give the employee one opportunity to change physicians during treatment for any one accident. The carrier must authorize an alternative physician who is not professionally affiliated with the previous one within five days. If it does not, the employee may select the physician.
If your accident happened at work and a claim is open, the right first step is finding out who your authorized provider is and what the carrier has actually approved. We can see you and examine you, and we will tell you plainly where a workers’ compensation claim sits in relation to that. What we will not do is encourage anybody to treat outside the authorized channel without understanding what it means for their claim.
Usually not. Workers’ compensation is a trade: you get benefits without proving fault, and in exchange your employer is protected from being sued.
Under Fla. Stat. s. 440.11, workers’ compensation is the employee’s exclusive remedy against the employer, and that protection applies even where the employer was negligent.
People find this hard to accept, because the negligence feels like it ought to be the whole point. What the rule does not bar is a claim against somebody else. If a subcontractor, a delivery driver, a property owner, an equipment manufacturer, or another motorist caused the accident, that sits on a separate track and runs on different rules.
Whether either route applies to your situation is a question for a lawyer, not for us and not for a web page. Our job is the injury. It is useful to know both tracks exist, because somebody who believes workers’ compensation is their only option often stops asking.
Clay County works differently from a dense urban county, and the injuries follow the work.
Naval Air Station Jacksonville sits immediately north of Orange Park, and a substantial part of the local workforce is tied to it directly or through the contractors and services around it. That brings a mix of maintenance, logistics, trades, and administrative work, and each produces a different injury pattern.
Retail and service employment is the other large piece. Wells Road and Blanding Boulevard carry the retail density of the whole county. And shop-floor and warehouse work produces lifting injuries, repetitive handling problems, and falls on hard surfaces.
Construction and trades follow the growth. The corridors out toward Fleming Island, Middleburg and Oakleaf Plantation have been building steadily. And that work brings falls from height, struck-by injuries, and the shoulder and back problems that come with carrying materials on uneven ground.
Then there is the commute itself. A large share of Clay County residents drive north into Duval every weekday, and a crash on the way to work sits in an awkward place between the two systems. If you were driving your own car to your own job, that is usually an auto claim.
If you were driving for work, it may be both. Tell us at the first visit, and we will explain where you stand before anything gets billed.
Hurricane season adds a category of its own. Storm cleanup produces ladder falls, chainsaw injuries, lifting injuries from moving debris, and heat-related illness, usually in people doing an unfamiliar task quickly.
Report it to your employer in a way that leaves a record, and get examined instead of waiting to see how it settles. And write down what happened while you still remember it precisely. Ask what has been submitted and to which carrier. If a claim is open, find out who your authorized provider is before you go anywhere else.
A conversation in a corridor is a report in every practical sense and is not one in any useful sense a month later. Follow it up by text or email even if you have already said it out loud.
Write down the specifics while they are fresh: what you were lifting and roughly how heavy it was, where your feet were, what gave way, whether anyone saw it. And what you felt in the first hour compared with the next morning. Memory for this kind of detail goes quickly.
Keep a note of what you cannot do, too. Not a pain diary in the usual sense, but a functional one. The shift you shortened, the load you handed to somebody else, the stairs you took differently. That record is more useful clinically than a number out of ten, and it holds up better later.
It happens, and it usually comes wrapped in something reasonable. We will sort it out internally. It is not worth the paperwork. Reporting it will affect the safety record.
Report it anyway, and put it in writing.
An unreported injury that turns out to need months of treatment becomes your problem to pay for. And reconstructing what happened six weeks later is far harder than writing it down the same afternoon. The record also protects you if the same injury flares later, because an undocumented accident is very difficult to connect to a symptom that shows up in the spring.
None of that requires a confrontation. An email saying what happened, when it happened, and what you felt afterward is a report. It takes two minutes, and it is the cheapest thing you can do for yourself that week.
The same applies if you are told the injury is not work-related because it happened gradually. Repetitive strain injuries are still injuries, and the absence of a single dramatic moment does not change what is damaged or what it takes to fix it.
Waiting causes two separate problems, and only one of them is clinical.
The clinical problem is that the injury changes while you wait. Guarding patterns set in, other muscles take over the work of the injured ones, and a straightforward strain at day two can present at week five as a broader problem involving structures that were never damaged. Treatment then has to unpick the compensation before it can address the original injury.
The other problem cannot be fixed retrospectively. Nobody can record what your shoulder could do in the first week except during the first week. A late examination documents where you are, not where you started, and the difference between those two is what shows you were hurt.
None of that means a delay is fatal. People wait for entirely sensible reasons: a shift that could not be covered, childcare, or an injury that genuinely did seem minor. If you have waited, come in anyway and tell us honestly when it happened.
What we would rather avoid is the version where somebody waits another month because they now feel they have left it too late. That turns a two-week delay into a two-month one, and the second month is the expensive part.
Plan on about an hour, and most of it is examination.
Your clinician takes the history of the event in detail, then tests range of motion, strength, reflexes, sensation, and joint stability, and presses on the structures that reproduce your symptoms. And runs the orthopedic and neurological tests the history pointed to.
Baseline measurements get recorded, because they are what make progress demonstrable at week four instead of a matter of how you feel on the morning of an appointment.
Digital X-ray is available in the practice for suspected fracture and alignment, and nerve conduction studies are available where the presentation suggests nerve compression. MRI is at our University Boulevard South location in Jacksonville, and we book you there when a scan will change the treatment.
You leave with a working diagnosis, a plan, and a statement of what would change it. Where a report or a form is needed for a claim, we produce it from what the examination found, and the accuracy of that record is why the examination is not rushed. What happens at your first visit is set out separately if you would rather know in advance.
Treatment starts at the first visit and is built around restoring movement and the ability to carry load.
Chiropractic care addresses joint restriction and the guarding that develops around a painful area. Physical therapy and physical medicine cover strengthening and progression, which is where the durable part of the improvement comes from. Spinal decompression is used for disc-related presentations at the affected level. And where pain is not settling with movement-based care, we have laser, shockwave, TECAR, HEIT, electrical muscle stimulation, and therapeutic ultrasound, with injections and prescriptions available inside the practice.
Return to work belongs in the plan, not a conversation at the end of it. We would sooner talk early about what your job actually involves, because “light duties” means something completely different on a warehouse floor than at a desk, and a restriction written without that detail is either useless or unworkable.
Tell us what your day contains, not your job title. Two people who both say they work in a warehouse can be doing entirely different things to their backs.
Telemedicine covers follow-up conversations that do not need a physical examination, which helps when the alternative is losing another shift.
Some symptoms need an emergency room, not a clinic.
Call 911 or go to the nearest emergency room for loss of consciousness, a headache that keeps worsening, repeated vomiting, confusion or trouble speaking, numbness or weakness in an arm or leg, loss of bladder or bowel control, severe or quickly worsening pain, chest pain, trouble breathing, an obviously deformed limb, or bleeding that will not stop.
Clay County’s trauma center is HCA Florida Orange Park Hospital, a Level II facility, so a crush injury, a fall from height, or a suspected spine or pelvis fracture is treated here in the county instead of being transported north.
Everything short of that is what a walk-in injury clinic is for.
It depends on how you were hurt. For a work injury, workers’ compensation usually applies and has its own rules about which doctor you see. After a car accident, your own auto insurance covers medical care as long as you are seen within 14 days. For everything else, health insurance is the normal route.
We see patients with or without insurance. If you do not have coverage, call 904-783-0008 and ask about our Affordable Plans.
Bring whatever paperwork you have to the first visit, including anything from your employer or the carrier, and our team will explain what applies to your situation.
| Clinic | Address | Weekday hours |
|---|---|---|
| Orange Park, Wells Road | 1731 Wells Road, Suite 140 | 8:00 am to 7:00 pm |
Our Orange Park clinic serves Orange Park along with Fleming Island, Middleburg, Oakleaf Plantation, and the surrounding Clay County communities.
Weekday hours open earlier and close later than a standard working day, which is deliberate, because somebody choosing between an appointment and a shift will choose the shift. No appointment is needed on weekdays, and we see patients with or without insurance. At weekends, call 904-783-0008 and ask for a same-day visit.
Generally no. Fla. Stat. s. 440.13 gives the employer or carrier the right to select the authorized treating physician, with a statutory route to one change on written request.
No, our Orange Park clinic takes walk-in patients on weekdays, and you can call 904-783-0008 for a same-day appointment on weekends.
Yes, work injuries, falls, sports injuries, and everyday joint and muscle injuries are all treated here.
No, delayed presentation is common because symptoms build over days, and being examined now is better than waiting further.
We produce clinical records and reports from what the examination finds. What a particular claim requires is a question for the adjuster or a lawyer.
Yes, we see patients with or without insurance. Call 904-783-0008 and ask about our Affordable Plans.
Tell your clinician at the first visit. An old injury that was already there changes what the findings mean and how the plan is built.
Our practice was built around one idea: treat injuries and nothing else. Seeing injured people all day is what lets our doctors spend the time an accident history actually takes, and it is why the questions are about mechanism, not symptoms alone.
Injury Care Centers brings chiropractic care, physical medicine, athletic training, and medical input into one plan, with digital X-ray in the building.
Dr. Adam Francis is the chiropractic physician covering our Orange Park clinic. The single most useful thing to know about a work accident is that the written request in s. 440.13(2)(f) starts a five-day clock, and a phone call does not. Come to Wells Road on any weekday, call 904-783-0008 if you want to talk it through first, or find addresses and hours for all our locations.
Last reviewed: August 2026
Medically reviewed by John Linder, ARNP, Florida license no. APRN11028112
This page is general information and not a substitute for an exam by a clinician. If you have emergency symptoms, call 911 or go to the nearest emergency room.
Florida law described here is general information, not legal advice. Deadlines and rights depend on your situation, and a lawyer is the right person to advise you on a claim.
