904-783-0008
904-800-6389
At Injury Care Centers, our team understands that being hurt in an accident or through someone else’s actions can be overwhelming. In our Jacksonville clinics, you’ll find a group of dedicated doctors, chiropractors, nurse practitioners, and staff who work together to help you recover and move forward.
When you’ve experienced a personal injury, whether from a car crash, slip and fall, or another incident, getting the right care quickly is essential, both for your health and for your records. Our team knows how important it is to document every detail, so your medical care and your case are both handled with attention and accuracy. In Florida, there’s a 14-day deadline to be seen after a motor vehicle accident, and we help make sure you meet it.
We focus on clear communication and a thorough exam at every step. You won’t need a referral, and we welcome walk-in patients on weekdays. From your first visit, our team will listen to your story, answer questions, and build a treatment plan that fits your needs.
If you’ve been injured and need care, let our team help you get back on track. Walk in to any of our Jacksonville locations or call us at 904-783-0008 to find the closest clinic and what to bring. We’re ready to support you through every step of recovery.
A personal injury doctor examines and treats injuries that result from incidents where someone else may be responsible. The way we evaluate, diagnose, and build your treatment plan doesn’t change just because there’s a claim involved, and it shouldn’t.
What does change is who reviews your records. Insurance adjusters, other doctors, or even courts may look at notes written months before, so we make sure to document everything clearly and specifically. The details are more thorough, not different.
It’s important to be clear about boundaries, since many people have questions. We don’t place a value on claims, give legal advice, recommend lawyers, or take sides about who was at fault. Our role is to treat your injuries and document our findings. Anything related to your claim or case is between you and your advisors.
This separation is intentional, not a limitation. If a doctor writes notes to help a claim instead of being objective, those records lose value for everyone involved.
Personal injury includes any injury caused by another person or business, not just car crashes. Common examples are motor vehicle accidents, slips and falls on someone else’s property, injuries from unsafe conditions, dog bites, and harm caused by defective products or equipment.
Car accidents are the most common type, and in Florida, they come with their own insurance rules and deadlines.
Slips, trips, and falls are also very common, and often go under-examined. When you fall, your body absorbs force in several places: reaching out with your hand affects the wrist, elbow, and shoulder; twisting as you fall can strain the hip and lower back, even if you don’t notice it right away.
We often see wrist fractures, rotator cuff tears, elbow and forearm injuries, hip and pelvis injuries, knee injuries like meniscus or ligament tears, low back strains, disc injuries, and concussions from falls. Even a fall from standing height onto a hard floor can cause these injuries.
Premises injuries are those caused by unsafe property conditions, like falling objects, poor lighting, unmarked wet floors, or broken handrails. Head injuries and fractures are most common, along with shoulder and neck injuries from trying to break a fall.
Dog bites often cause more than just puncture wounds, crush injuries to the tissue underneath, and sometimes hand or forearm injuries from trying to protect yourself. The visible wound is often the smallest part, and tendon or nerve damage beneath a small puncture is common.
Defective equipment injuries can happen with machinery at work, consumer products, or anything that fails during normal use. These can lead to crush injuries, lacerations, burns, or fractures from a sudden loss of support.
After crashes, we treat injuries like whiplash and neck sprains, herniated or bulging discs, sciatica, seat belt bruises, shoulder and knee injuries from bracing, concussions, and headaches that follow the accident.
Our team treats a wide range of injuries and ongoing pain, including patients whose pain isn’t tied to a specific incident. For a full list of injuries we manage, visit our injury clinic page.
Some symptoms need acting on even when the incident itself seemed unremarkable at the time.
Pain that travels away from where you were hurt instead of staying put usually means a nerve is involved. Numbness, tingling or weakness in a hand, arm, foot or leg belongs in the same category, and so does a grip that has become unreliable.
Swelling that appeared hours later, a joint that gives way or catches, an inability to put weight through a limb, or a range of movement that is visibly smaller than it was all need examining instead of waiting it out.
Headache that started after the incident matters, particularly with any impact to the head. So does sleep that broke and hasn’t recovered, and difficulty concentrating at work. The pattern we see most is somebody who waited because the first two days felt manageable, then found the third week was worse than the first. Inflammation and protective muscle guarding both build after the event, so how you felt on the day is a poor guide to what you’re actually dealing with.
Get examined because you’re hurt, not because of a claim. That said, an injury nobody documented is difficult to describe accurately weeks later, and the first week is the only time anyone can record what you could and couldn’t do at the start. Delay makes the injury harder to treat as well as harder to describe.
The clinical reason to come in early is the stronger one. Guarding patterns set in, other muscles take over the work of the injured ones, and a straightforward problem at day three can present at week six as a broader one involving tissue that was never damaged. The second reason is simply that memory is unreliable for this. People genuinely cannot recall at week eight how far their shoulder moved in week one, and no examination can reconstruct it.
Neither of those is advice about a claim. They’re both reasons to be seen.
Plan on about an hour, and most of it is examination.
Your doctor takes the history of the incident first: what happened, what your body was doing, what direction the force came from, how you landed or what struck you, and what you felt in the first hour compared with the next morning. Those details narrow the possibilities before anyone touches you.
Then the physical work. Range of motion measured in each direction, strength tested muscle by muscle, reflexes, sensation, joint stability, and pressure applied to the structures that might reproduce your symptoms. Reproducing your actual pain on a specific test is worth considerably more than any description of it.
Imaging follows a question. Digital X-ray is in the building, MRI is on site at University Boulevard South, and you can read about the X-ray and MRI in our clinics beforehand. What happens at your first visit is set out separately if you’d rather know in advance.
You leave with a working diagnosis, a plan, and a clear statement of what would change it.
Treatment starts at the first visit and is built around restoring movement and load tolerance.
Chiropractic care addresses joint restriction and the guarding that develops around a painful area. Physical medicine and rehab carry the strengthening and progression, which is where the lasting part of the improvement comes from. Spinal decompression is used where a disc is involved at a specific level.
Where pain isn’t settling with movement-based care, we have laser therapy, shockwave and PiezoWave, TECAR, HEIT, electrical muscle stimulation, therapeutic ultrasound, and PRP, with injections and prescriptions available inside the practice.
The plan gets reviewed as you go. If the measurements from your first visit aren’t moving when they should be, we change the approach or investigate further.
Treating past the point of benefit is bad medicine, and on a page like this it’s worth naming directly. Care continues because the examination supports it, and it stops when it doesn’t. A record showing treatment ending because somebody recovered is a good record.
Yes, whenever you ask, through the normal release process. You sign a release, we send the records, and that’s the whole arrangement. We have no referral relationship with any law firm and no financial arrangement in either direction.
If you’re working with a lawyer, tell us at the first visit so we know where records may need to go. If you’re not, that changes nothing about your treatment.
People sometimes ask whether they should see a doctor their attorney suggested, or whether seeing one we suggested would look better. We don’t answer either question, because it isn’t ours to answer. Come here because the clinic is convenient and the care is right for your injury.
A gap in treatment is one of the most common things people get asked about later, and most gaps have entirely ordinary explanations.
The clinical reason gaps matter is straightforward. Movement-based treatment depends on frequency early on, while tissue is remodeling and guarding patterns are still setting, so a month away in week three isn’t the same as a month away in month five. The other reason is that a record can’t explain itself. An unexplained silence between two appointments invites a reading that has nothing to do with why you were actually away, and the only reliable fix is having said so at the time.
So tell us. If you know you’re going to miss two weeks for childcare, a work trip, or an unrelated illness, say so beforehand, and we’ll put the reason in the file and adjust the plan around it. If you’ve already missed a stretch, tell us what happened when you come back.
None of that is a reason to keep attending appointments you don’t need.
Yes. We see patients with or without insurance. After a motor vehicle crash in Florida, your own auto policy covers medical care as long as you’re seen within 14 days, and for other injuries, health insurance is the usual route. If you have neither, call 904-783-0008 and ask about our Affordable Plans.
Under Florida’s no-fault law, auto insurance medical benefits are available only where you receive initial services and care within 14 days of the accident. That one catches people out, because crash symptoms typically take a day or two to appear, and then a week disappears dealing with the car.
For a fall or a premises injury, there’s no equivalent 14-day rule, and the sooner you’re examined, the better anyway.
Bring whatever cards and paperwork you have to the first visit. If you don’t have all of it, come anyway.
Nothing on this list is required to be seen, and you shouldn’t delay coming in to gather it.
Bring a photo ID and whatever insurance information you have. After a crash, that means your auto policy details, since personal injury protection sits on the auto policy and not the health one. For a fall or a premises injury, bring your health insurance card.
Bring any paperwork from another provider, including discharge notes and imaging, if you were seen somewhere already. We’d sooner start from what is known than repeat a test you have had.
Then write down what happened, and do it before you come in rather than trying to recall it in the room. What you were doing, what the surface or the object was, what gave way, whether anyone else was present, and what you felt in the first hour compared with the next morning.
Photographs help more than people expect. A picture of the stairwell, the floor, the equipment, or the dog taken on the day is worth a great deal, and conditions tend to get fixed quickly once somebody has been hurt on them.
Last, note what you have stopped doing since. Not a pain score, but the specifics: the shift you cut short, the stairs you now avoid, the shopping you asked somebody else to carry. That is the record that means something clinically, and it is the one nobody keeps.
Nobody can tell you at a first visit, and a clinic that offers a number that early should be asked where the number came from.
What is reasonably well understood is the shape. Muscle injuries generally settle fastest because muscle has the best blood supply. Tendon takes longer, ligament longer still, and disc and nerve problems run the least predictable course of all.
What we track is your own trajectory against the measurements taken at your first visit. At week four, the question is whether those numbers are moving, not whether a particular morning felt better than the one before.
Progress is rarely a straight line, and expecting one causes real problems. People told to expect steady improvement read a bad Wednesday as a setback, stop their exercises, and lose more ground to the interruption than the flare itself would have cost. If the numbers aren’t moving when they should be, that’s information. We change the plan, investigate further, or say plainly that a different kind of care is needed.
Injuries do not always behave the way the first examination suggests, and a plan built in week one sometimes needs rebuilding in week three.
New symptoms matter more than worse ones. Pain that has started traveling, numbness that was not there before, or weakness in a grip or a foot are all reasons to be re-examined rather than to continue the existing plan.
Symptoms that move around without weakness are usually less concerning. Pain that is in the buttock one week and the thigh the next often reflects changing guarding rather than the underlying problem changing.
A plateau is its own signal. Progress that stops for two or three weeks means the plan has done what it can, and the honest response is to reassess or investigate further.
Tell us about anything that happened in between, too. A second minor incident, a heavy weekend, a fall that seemed like nothing. Those explain a great deal, and they are the details people leave out because they feel unrelated.
Some injuries need an emergency room, not a clinic.
Call 911 or go to the nearest emergency room for loss of consciousness, a headache that keeps worsening, repeated vomiting, confusion or trouble speaking, numbness or weakness in an arm or leg, loss of bladder or bowel control, severe or quickly worsening pain, chest pain, trouble breathing, an obviously deformed limb, or bleeding that won’t stop.
A deep bite wound, especially to the hand, also needs urgent attention because of infection risk.
Serious injuries across northeast Florida go to UF Health Jacksonville, the region’s Level I trauma center, and Wolfson Children’s Hospital handles children.
Civil injury cases arising in this county are heard at the Duval County Courthouse on West Adams Street downtown, which is a useful landmark and almost never where treatment actually happens.
Treatment happens where you can get to repeatedly. That’s the practical point. A course of care runs over weeks, and the clinic you’ll actually finish at is the one on your commute rather than the one nearest the incident or nearest your lawyer’s office.
| Area | Address | Weekday hours |
|---|---|---|
| Downtown, Riverside, Westside | 5222 Lenox Ave | 8:30 am to 6:30 pm |
| Southside | 9191 RG Skinner Pkwy, Suite 201 | 8:00 am to 7:00 pm |
| University, MRI on site | 4004 University Blvd S | 8:00 am to 7:00 pm |
| Mandarin | 3560 Cardinal Point Dr, Suite 101 | 8:30 am to 6:00 pm |
| Oceanway, Northside | 13453 North Main St N, Suite 501 | 8:00 am to 7:00 pm |
We also have a clinic at Jacksonville Beach, on 16th Avenue North.
No appointment needed on weekdays, and after-hours on-call assistance with our doctors is available.
No, medical care and legal advice are separate. Being examined doesn’t require a claim to exist or a lawyer to be involved.
No, we treat the injury and record the findings. Anything about the value of a claim is a question for a lawyer.
One who examines injuries regularly. A fall usually damages several structures in sequence, and finding the quieter ones takes an exam built for it.
Yes, treatment doesn’t wait for a claim, and our team explains what applies to your situation before it starts.
Yes, whenever you ask, through the normal release process. We have no referral or financial arrangement with any firm.
Yes, bring any records or imaging you have, and we’ll continue from there instead of starting over.
It depends on the injury and how you respond. Your doctor gives you an estimate after the first exam and reviews it as you improve.
Our practice has treated injuries and nothing else since 2010. That focus is what lets our doctors spend the time an injury history actually takes, and it’s why the notes describe mechanism and measured findings, not a diagnosis and a number out of ten.
Injury Care Centers brings chiropractic physicians, physical medicine, athletic trainers, and a medical doctor into one plan, with digital X-ray in the building and MRI at University Boulevard South, so a question needing a medical decision doesn’t become a referral and a three-week wait.
The most useful thing you can do this week is get examined and get the findings written down properly. Range of motion, strength, and reflexes measured now are what tell your doctor at week four whether you’re improving, and there’s no way to capture them later. Come to any of our clinics on a weekday, call 904-783-0008 and we’ll tell you which is closest, or find addresses and hours for all our Jacksonville locations.
Last reviewed: August 2026
Medically reviewed by Dr. William Willis, Chiropractic Physician, Florida license no. CH13251.
This page is general information and not a substitute for an exam by a clinician. If you have emergency symptoms, call 911 or go to the nearest emergency room.
Florida law described here is general information, not legal advice. Deadlines and rights depend on your situation, and a lawyer is the right person to advise you on a claim.
